Check the hammer adjustment to be sure that the hammers are properly aligned with the gong rods.įor weight-driven clocks, make certain that the weights are in their proper location.
You should be able to carefully pull each hammer back away from the rod approximately one inch. Make sure that all the packing material is removed from the movement area. Make sure that the movement is not in the "night off" position. Make sure that the strike on/off lever is not in the "strike off" position or halfway between positions. What if my mechanical clocks will not chime or strike? After a few hours, the movement's self-adjusting feature will synchronize the hands with the correct chime and strike. DO NOT MOVE THE HANDS WHILE THE CLOCKS ARE CHIMING OR STRIKING. Then adjust the hands to the correct time by rotating the minute hand CLOCKWISE. Rotating this hand independently will not harm the movement. If the strike is off, grasp the HOUR HAND ONLY and rotate it forward or backward to line up with the correct hour on the dial indicated by the number of times the hour strikes. If the clocks are new, allow them to operate for several hours before making any adjustments.
What if my mechanical clocks do not strike the correct hour? Correcting this problem is not covered under the warranty. Is so, attempt to correct the cables so that they are not overlapped. Check each cable on each drum to see if it is overlapped. As a result, the cable(s) have overlapped on the drum(s). If the clocks are cable-driven and were previously run or the white styrofoam blocks were removed from the cable pulleys, it is possible that the cables were wound up without weights left on the pulley. If the clocks have a moving moon, ensure that the moon is not caught on the click spring. Ensure that the clocks are wound and the weights are up.
The proper position of the weights as you are facing the clock is labeled on the bottom of each weight. For weight-driven clocks, make certain that the weights are in their proper location. Retighten the thumbscrew.Įnsure that the verge pin is properly located in the slots of the pendulum guide. Did you check the suspension spring? If it is not hanging straight down, loosen the thumbscrew and straighten the suspension spring. If the hour hand is rubbing against the back of the minute hand, the hour hand should be pushed closer to the dial. If the second hand is rubbing the dial, pull it out slightly. Do the hands operate without interference? Do not let the hour hand hit the second hand. Is the pendulum hitting the weights? If so, check the stability and level of the clocks. For pendulum clocks, it is important to give the pendulum a full swing. If the clocks are a pendulum type, ensure that the spring clip or rubber band has been removed from the back of the movement. What if my mechanical clocks will not operate?Įnsure that all of the packing material has been removed. We have outlined a guide for some common troubleshooting problems with new clocks below. Not only can we service many warranty issues for our customers but our Wisconsin clock shop also offers clock repair for the general public, including antique clocks. This means that our customers receive not only the best in customer service but continuing technical service support on many clocks purchased from us. Along with being dealers in some of the most sophisticated clocks and timepieces from around the world, we also hold the distinction for being an Authorized Service Center for some of the leading clock manufacturers, such as Howard Miller, Ridgeway and Sligh.